Virtual Care Centre

Chat with a Veterinarian via Video, Phone, or Message

Get Started

"Now Offering Veterinary Care from the Comfort of Your Own Home"

We Offer Telehealth

Our mission at Murray Hill Pet Hospital is to understand your pet needs and provide accurate guidance and advice. We can help you with numerous concerns, from puppy and kitten advice to behavioural and dietary consults to end of life discussions. We can also assist with determining the urgency of a situation and deciding whether your pet requires immediate care or whether you can wait to see your regular veterinarian or alternatively provide some management at home.

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"Meet with a Veterinarian or RVT via Message, Phone, or Video"

Book a Consultation

Book a one-one-session via video, phone, and message with a Veterinarian to handle your needs

Phone Consultation with a Veterinarian $55.00

Phone Communication

  • Phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Messaging Session with a Veterinarian $35.00

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform. We will respond within 12 hours.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
Video Consultation with a Veterinarian $55.00

Video Communication

  • Video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.

About Murray Hill Pet Hospital

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Murray Hill Pet Hospital is proud to provide the highest level of veterinary care to pets of New York. Our veterinarians and staff understand that your pet is an important member of your family. We aim to maintain your pet’s health and happiness through high-quality preventive care, medical treatments, and surgical services. Additionally, our vets and staff make your pet’s comfort a top priority and provide compassionate, personalized care to each and every patient. Dr. Daniel Lauridia, Dr. Bris, and the entire veterinary staff at our animal hospital look forward to serving you and your pets with the best that veterinary medicine has to offer.

If your pet has an urgent care situation, please contact us during our regular business hours for advice on what to do next. If the emergency situation occurs after-hours, please refer to BluePearl Pet Hospital who offers 24/7 emergency pet care services.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.